Ocmy88 Privacy Policy –
Your Data, Our Responsibility

01Introduction and Scope of This Policy

Welcome to the ocmy88 Privacy Policy. This document outlines our commitment to privacy and the protection of personal data for all users of the ocmy88 platform at our website ocmy88.win and related mobile applications.

Ocmy88 ("we", "the Company") acts as the data controller for all personal information collected through our platform. We are committed to handling your data with full integrity, transparency, and in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.

This Privacy Policy applies to all information you provide when registering an account, making deposits or withdrawals, interacting with customer support, or simply browsing the ocmy88 platform. By using our platform, you agree to the practices described in this document.

02Personal Data We Collect

Ocmy88 only collects personal data that is strictly necessary to provide a safe, seamless, and responsible service. Below are the categories of data we collect and their purposes:

We may also collect data from trusted third-party sources such as identity verification agents and payment service providers, solely for the purpose of verifying the information you have provided to us.

03How We Use Your Personal Data

The personal data we collect is used responsibly for the following purposes only:

• Account management: Creating and managing your member account, including login, security, and personal preferences.
• Transaction processing: Verifying and processing deposits, withdrawals, and all financial transactions on the platform.
• Legal compliance: Fulfilling KYC, AML (Anti-Money Laundering) obligations and all applicable legal requirements.
• Customer support: Responding to inquiries, resolving complaints, and providing technical support.
• Platform security: Detecting and preventing fraud, unauthorised access, and platform abuse.
• Responsible gaming: Monitoring gaming patterns and identifying signs of problem gambling to offer appropriate support.
• Marketing communications: Sending promotional information, bonuses, and special offers — only to members who have consented to receive them.
• Service improvement: Analysing aggregated usage data to improve the platform, games, and overall user experience.

04Data Sharing with Third Parties

Ocmy88 does not sell or rent your personal data to anyone. However, under certain limited circumstances, we may share your data with the following parties:

• Payment service providers: DuitNow, FPX, Touch 'n Go, GrabPay, Boost, and other payment processing partners, solely for the purpose of processing your transactions.
• Identity verification agent: Trusted KYC providers for the purpose of verifying member identity and preventing fraud.
• Technology providers: IT infrastructure partners who help us operate the platform securely and efficiently.
• Legal authorities: Government agencies, law enforcement, or courts where required by Malaysian law.
• Anti-fraud body: Organisations involved in anti-money laundering (AML) and the prevention of illicit activity in the financial sector.

05Data Security and Protection Measures

The security of your personal data is our top technical priority. ocmy88 implements multiple industry-standard security measures to protect your information from unauthorised access, modification, or disclosure.

• 256-bit SSL Encryption: All data transmitted between your device and ocmy88 servers is encrypted using the latest TLS/SSL protocols.
• Encryption of stored data: Sensitive data stored in our databases is protected with AES-256 encryption.
• Layered access control: Only staff with specifically granted permissions may access member data, and all access is logged and monitored.
• Two-Factor Authentication (2FA): 2FA is available for all member accounts to add an extra layer of security.
• Regular security audits: We conduct regular penetration testing and independent security audits.
• Real-time threat monitoring: Our threat detection system operates 24/7 to identify and respond to any suspicious activity promptly.

06Cookies and Tracking Technologies

The ocmy88 platform uses cookies and similar tracking technologies to enhance user experience and ensure platform security. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
• Preference Cookies: Saving your personal settings such as preferred language and display preferences so you do not need to reconfigure them each time.
• Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
• Marketing Cookies: Used to display relevant advertisements and measure the effectiveness of our promotional campaigns. You may withdraw this consent at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the ocmy88 platform.

07Your Rights as a User

As an ocmy88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

08Data Retention Period

Ocmy88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for the duration that your account remains active at ocmy88.
• Data after account closure: Transaction records and KYC data are retained for a minimum of 5 years after account closure, as required under Malaysia's AML laws.
• Security logs: Retained for 12 months for security incident investigation purposes if required.
• Communication data: Customer support records and correspondence are retained for 3 years.
• Marketing data: Retained until you withdraw consent or request unsubscription.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised so that it can no longer be personally associated with you.

09Children's Privacy and Protection of Minors

The ocmy88 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Should we discover that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the associated account.

10Amendments to This Privacy Policy

Ocmy88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or service improvements.

Any amendments will take effect immediately upon publication on this page. The "Updated" date at the top of this page will reflect the date of the latest amendment. For significant changes, we will notify members via their registered email or through in-platform notifications on ocmy88.

We encourage you to review this page regularly so you are always informed about how we protect your privacy. Continued use of the ocmy88 platform following any amendments constitutes acceptance of the updated Privacy Policy.

11Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the ocmy88 Data Privacy Officer (DPO) through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the ocmy88 platform
• Response Time: We aim to respond to all privacy inquiries within 3–5 business days

We take every privacy inquiry seriously and are committed to providing transparent, thorough, and satisfactory responses. Your trust in ocmy88 is our most valuable asset, and we never take this responsibility lightly.